Privacy Policy

At Benjamin Garage Door, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or utilize our garage door repair and installation services.

Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by the terms outlined in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website, by phone, or email
• Request a quote or schedule service
• Create an account on our website
• Subscribe to our newsletter
• Participate in surveys or promotions
• Submit a review or testimonial

The personal information we may collect includes:

• Name, address, and contact information (phone number, email address)
• Service location and details about your garage door needs
• Payment information when purchasing our services
• Communications with our staff
• Photos of your property related to garage door services (with your permission)

Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

• IP address and general location (city, state)
• Browser type and operating system
• Pages visited and time spent on our website
• Referring website or source
• Device information (type, screen size)

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and fulfilling our garage door services
• Creating and managing your customer account
• Processing payments and transactions
• Sending service reminders and maintenance recommendations
• Sending you newsletters and promotional materials (if you’ve opted in)
• Responding to your inquiries and providing customer support
• Improving our website, services, and customer experience
• Protecting against fraudulent, unauthorized, or illegal activity
• Complying with legal obligations

Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve your experience on our site.

We use these technologies to:

• Remember your preferences and settings
• Understand how visitors interact with our website
• Analyze website traffic and performance
• Deliver relevant content and advertisements

You can manage cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Information Sharing and Disclosure

Benjamin Garage Door does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who help us operate our business and provide services, such as:

• Payment processors to handle financial transactions
• Marketing and email service providers for communications
• Website hosting and analytics providers
• Customer relationship management systems
• Subcontractors who may assist with service installations

These service providers are contractually obligated to use your information only for the purposes of providing services to us and to maintain appropriate security measures.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, legal processes, or government requests).

Business Transfers

If Benjamin Garage Door is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or uses of your personal information.

With Your Consent

We may share your information in any other circumstances where we have your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Data encryption for sensitive information
• Secure server infrastructure with firewalls
• Regular security assessments and updates
• Restricted access to personal information
• Employee training on privacy and security practices

Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information:

• Access and Update: You can review and update your account information by contacting us.
• Email Communications: You can opt-out of receiving our marketing emails by clicking the “unsubscribe” link in any email we send.
• Cookies: You can manage cookie preferences through your browser settings.
• Do Not Track: Some browsers have a “Do Not Track” feature that signals websites not to track your online activities. Our website does not currently respond to “Do Not Track” signals.

Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

California Privacy Rights

California residents may have additional rights regarding their personal information under the California Consumer Privacy Act (CCPA) and other state laws. These rights may include:

• The right to know what personal information we collect
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information (note: we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website and services after the posting of changes constitutes your acceptance of such changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Benjamin Garage Door
Saint Paul, MN 55101
Phone: (651) 362-8811
Email: info@benjamingaragedoor.com

Last Updated: April 10, 2025